ABSTRACT

People are a factor in the corporate success vs. failure equation, and there exist perfectly good tools that can be used both to classify and develop people as regards to their career options, and to steer them towards the most appropriate roles. Most people with some degree of empathy have the ability to instinctively adjust their style to the people they’re dealing with, but not everyone in business is naturally either diplomatic or empathic, and type theory is there to help. Programs come with some well-defined roles at the top, and the correct mapping of people to roles is another mission-critical differentiator between successful and unsuccessful programs. Project managers, by contrast, tend to have more of an administrative bent and tend to be detail people. The program manager role has a focus on the effective use of institutions and people, areas where task-oriented Guardians and Artisans excel.