ABSTRACT

The Internet has dramatically changed the role of technology in businesses today. A survey conducted by A.T. Kearney of 251 global CEOs identified technology as the number one CEO concern.* Not long ago, technology and information systems were seen by many as a necessary evil of the organization to report financial results but only providing minimal return on investment. Times have definitely changed! As the A.T. Kearney 2000 CEO survey shows, technology has become a fundamental driver of the business strategy and 97% of the CEOs surveyed felt that technology will have an extremely or moderately important role in the future success of their companies. In fact, 78% of the North American executives surveyed stated that the Internet has already changed how they do business. Technology is no longer just an enabler; it has become a vital part of business.