ABSTRACT
So, we are ready to start our journey on process improvement. Congratulations! Recognizing the need and getting started are major accomplishments. Where do we go from here?
As outlined in the overview of the process improvement methodology, the first step is Getting Started. It is here where the process improvement project is planned. In this step, the following tasks will be completed:
Information Systems Strategic Plan:
Review the information systems strategic plan. If one has not been developed, begin a strategic planning effort.
