ABSTRACT
At first glance, it might seem folly to propose project management as a solution to organizational problems, given the discipline’s reputation for project failures. The most often-cited research on project management is that of the Standish Group International, Inc., a research firm in Dennis, Massachusetts,
whose aptly named
CHAOS Report
, first published in 1994, has detailed high rates of software project failures. These failures, in a single industry, have somewhat tainted the name of project management for those executives with only a passing familiarity with the discipline. (Table 1.1 offers a quick overview of project management for those who may not be familiar with the discipline).
