ABSTRACT

The trap cell was so successful the general manager invited several high-level ITT officers to see it. Despite his enthusiasm, though, I could tell that the cell concept had not garnered much interest or excitement from anyone else in the plant. The cell produced a product family that was part of the Hoffman line, which was located in its own focused factory, in a separate area of the plant, with its own management and operators. Product families located elsewhere in the plant had their own management and operator teams, and because they were all profitable there was little impetus for them to observe, learn about, or adopt anything new or different.