ABSTRACT
Mark and Joe represent many people in the IT industry today. This scenario is played out in organizations all over the country every day. Good people are lost, money is lost, reputations are lost, and, ultimately, clients are lost as a result of immature organizations. Companies can’t afford to wait while bureaucracy plays itself out. The consequences can be overwhelming with projects over cost, over schedule, extensive overtime, loss of staff, misdirection, distrust, frustration, and confusion. Nobody likes to get caught with their pants down, which is typical of immature organizations. By accelerating the process improvement effort and getting processes in place quickly, an organization can concentrate on improving their processes over time and still remain competitive in an agile business environment.
