In this chapter, we review previous material by examining a business process and demonstrating how a software system can be designed to support it. First, we describe how a more traditional method of system design would approach the task. Then we approach the same task using some of our flexibility tools — the generic-entity cloud (GEC) and the Evaluator. For readers who have grasped fully the concepts of those tools, this chapter may be unnecessary. For those who are less confident, we believe that the comparison of the two approaches will reinforce understanding of the difference between inflexible and flexible design.