ABSTRACT
The third phase of the DMAIC model, analysis, has as its objective to analyze the data that was collected in the previous phase, determine the root cause of the problems, and propose solutions to them. As it entered the analysis phase, Betty reviewed the steps that the team would follow. They were:
1. Determine what caused the variation. 2. Brainstorm ideas for process improvements. 3. Determine which improvements would have the greatest impact on
meeting customer requirements. 4. Develop a proposed process map. 5. Assess the risks associated with the revised process.
