Human–Computer Interaction

Human-computer interaction (HCI) is a relatively young discipline, tracing its origins to a 1982 conference,

‘‘Human Factors in Computer Systems’’ [10]. It draws its theories and methodologies from many

complementary disciplines such as cognitive and behavioral psychology, human factors and ergonomics,

anthropology, sociology, computer science, graphic design, as well as engineering (see Figure 18.1). The

discipline of industrial engineering has long based its curricular study of HCI in the physiological areas of

human factors and ergonomics. Interestingly, the early time and motion work analyses of Taylor and Gilbreth,

considered as the foundation for the contemporary field of industrial engineering [15], are also forerunners of

today’s task analysis approaches that are widely employed in HCI.