ABSTRACT
There are several known approaches to developing problem-solving methodologies for engineers (see references 1-6 and those to Chapter 1). Developers of problemsolving methods base their research on analysis of historical anecdotes and/or interviews with people who have successfully solved problems within the framework of the first approach. This approach represents an attempt to extract the techniques of problem solvers in order to create a generic set of problem-solving recommendations. Unfortunately, problem solvers, designers, doctors, engineers, and other white collar workers are often unable to articulate their process for resolving problems, hence the special (but not very successful) questionnaires and games developed through artificial intelligence studies to recreate the methods of design that experts employ.
