ABSTRACT

Many construction and manufacturing organizations do business either directly or indirectly with other industrial sectors. Interoperability problems are aggravated by different cultures and disciplines as well as by the broad range of suppliers and subcontractors having diff erent business functions. Th ese problems are an important source of dysfunctioning of the supply chain (SC) communications, and the way they will be solved will have a strong impact on the quality of the exchanges [Stal-Le Cardinal 2001].