ABSTRACT
Th e aim of the work carried out by consulting engineers featured in this chapter was to develop a better approach to the design and construction of buildings through attention to the entire supply chain. Central to this was the inclusion of the client in the design chain and a focus on value. Th e case study organization regard value as the endgoal of all construction projects, and therefore the discussion and agreement of value parameters is fundamental to the achievement of improved productivity and client/user satisfaction. Value creation and value delivery are crucial components of the approach, explored and developed in what the case study organization call the “value universe,” and implemented via a bespoke value-based design management model. Th is relies on the use of facilitated workshops and attention to the process.
