ABSTRACT
Many customers still rely on the manufacturer to physically enter their orders into the manufacturer’s TEI system. These customers primarily use phone calls and faxes to inform the manufacturer of their requirements. Order entry capabilities have been in MRP and MRP II systems since their inception; these modules can be highly robust in current systems, including the ability to predefine the customer’s order (for which the system uses incoming caller ID in the phone system to bring up the customer’s data and typical order onto the screen of the order entry person).
