ABSTRACT
First responders can come from a variety of disciplines, such as fire service responders or police officers, or one may work in emergency medical services (EMS) or volunteer his/her time in a rescue service. Regardless of your background, the challenges that you encounter when meeting people on emergency calls are that they are typically in a very fragile state. The sound of a siren or the appearance of a uniform may be the only thing that brings a victim of violence or illness comfort when in a state of trauma. It is in these times that you serve as protector, healer and counselor to those in need of your assistance.
