ABSTRACT
Dr. Deming was often quoted as saying that it was good management to reduce the variation in any quality characteristic, whether this characteristic was in a state of control or not, and even if few or no defectives are being produced.
Dr. Deming was often quoted as saying that it was good management to reduce the variation in any quality characteristic, whether this characteristic was in a state of control or not, and even if few or no defectives are being produced.