ABSTRACT
In buyer’s markets, customers ask for meeting their specific requirements with regard to product composition and quality. Customers do not want to have to adapt their own processes to standard products. Instead, they demand adaptation of the product to their own specific requirements. This has given rise to a tendency towards product families and one-of-a-kind production which requires appropriate product and process concepts as well as logistics concepts. Traditional MRP II concepts did not suffice. New concepts had to be developed.
