ABSTRACT
Tree Houses Are Great for Kids Parents with the “let them be kids while they are kids” philosophy supply their children with boards and nails and let them start building their own tree house. It may be sloppy and ungainly, but it is an esteem-building, genuine expression of creativity. Roll forward 30 years and that same kid — you — gets a second benefit from the experience. It is the realization that anything complex built without a framework looks like a kid-built tree house — fine for a 10-year-old, but embarrassing for a chief information officer or operations director. So the first step toward excellence in operations is to establish a sound framework that informs decisions about processes, tools, staffing, and relations with the rest of the organization.
