ABSTRACT

Universal access is a concept that is very broad in its compass and of immense potential importance with the increasing incorporation of technology routinely into more and more aspects of everyday life. An important element in the design of many systems, especially those that impinge on the utilization and manipulation of essentially private or particularly sensitive areas of life (for example, access to controlled areas, availability of fi nancial or medical records, and so on), is the way in which access is controlled, security and integrity of data guaranteed, and monitoring of system use achieved (see also Chapter 57, “Security and Privacy for Universal Access,” of this handbook). us, for many systems, and on an increasing scale, the nature of the approach adopted to the management of security is a vital issue in achieving an information society in which universal access is not just facilitated (desirable though this undoubtedly is), but also controlled and regulated in an appropriate way. is

tension between facilitation and regulation will be an important theme discussed later on in this chapter.