ABSTRACT

Catastrophes sometimes have a way of catalyzing positive changes and improvement. What is most important is to have the fortitude to move forward and institute improvement changes. Disasters often eradicate complacency. The original quote opening this chapter emphasizes the importance of learning from the past to dream about the future. If we consider the lackadaisical response to Hurricane Katrina in August 2005 to the well-coordinated evaluation response of August 2008, we would see a marked difference that confi rms that the disaster of 2005 taught us lessons that served us well in 2008 and possibly in future years.