ABSTRACT

Introduction ........................................................................................................ 563 Background ........................................................................................................ 564 Benefi ts of ERP Systems ................................................................................... 565 ERP Architectures .............................................................................................. 566 Pitfalls in ERP Implementation ......................................................................... 567 Risk Factors in ERP Implementation Projects ................................................... 567 Case Study on Risk Management for ERP Implementation .............................. 568

The Group ................................................................................................. 568 ERP Implementation Project .................................................................... 570 Risk Management Methodology ............................................................... 570

Identifying Risk ............................................................................ 571 Logging Risk ................................................................................ 572 Reviewing Risk ............................................................................. 572 Managing Risk .............................................................................. 572 Closing Risk .................................................................................. 573

Discussion .......................................................................................................... 575 Summary and Conclusion .................................................................................. 576 References .......................................................................................................... 577

Globalization has made today’s business more challenging with growing competition, increasing customer expectations, and expanding markets. This places pressure on companies to have more effective logistics operations by cutting cost across the

supply chain, optimizing inventory, expanding product variety, improving delivery schedules, increasing quality, and reducing material fl ow time. Companies have come to realize that these challenges can only be met, and the necessary changes made, when they share information among their suppliers, distributors, and customers. In order to remain competitive, organizations are increasingly developing collaborative and/or strategic partnerships with their suppliers to share a common goal for the business. To accomplish these objectives, many companies are adopting Enterprise Resource Planning (ERP) systems.