ABSTRACT

Introduction ........................................................................................................ 580 RFID: An Enabling Technology for Emerging Applications .................... 581

RFID Adoption and Implementation: A View from Academia .......................... 584 Design of a Collective Learning Experiment in the Living Laboratory ............ 587 RFID Implementation through a Living Lab ..................................................... 589

Preliminary Phase (1): Building the Team and Reaching Agreements with Partners ............................................................. 590

Phase 2: Diagnosing and Action Planning ................................................ 592 Phase 3: Data Analysis and Laboratory Building ..................................... 593 Phase 4: Laboratory Simulation, Demonstration and

Project Transfer ............................................................................. 594 Discussion .......................................................................................................... 595

Exploring the Key Dimensions and Propositions that Emerged from the Project ............................................................. 595 Toward Clear Goals Objectives .................................................... 595 Performance Measures as Indicators of

Required Applications .................................................... 596 From Creativity Management to Project Management ................. 597 From Formalized to Informal Business Relationships ................. 598 Balancing Stakeholders’ Expectations .......................................... 599 Knowledge Sharing ....................................................................... 599 Contributions of the Living Laboratory ........................................ 600

Conclusion ......................................................................................................... 603 References .......................................................................................................... 604

Radio Frequency Identifi cation (RFID) has received a lot of attention lately and many authors have been quite enthusiastic about it, calling it “the next big thing for management” [1], “one of the ten greatest contributory technologies of the 21st century” [2] with the potential to drive “the next revolution in supply chain management” [3], allowing “smarter supply and demand chain” [4] where RFID enabled “intelligent products” could take automated decisions “on their own destiny” to provide a mechanism for delivering automated and autonomous supply chain [5].