ABSTRACT
Business Processes and Lean Six Sigma Project Backgrounds ................................1 Lean Six Sigma Case Study Goals ............................................................................2 Lean Six Sigma Tools ..............................................................................................2 Learning Design ........................................................................................................2 Required Knowledge Levels by Lean Six Sigma Projects .........................................3
The purpose of this book is to provide a guide for learners and appliers of Lean Six Sigma methodologies and tools. The book is designed to engage the reader by enabling hands-on experience with real Lean Six Sigma project cases in a safe environment, where experienced Black Belt and Master Black Belts can help mentor the students in Lean Six Sigma. Case studies are designed to enable the student to work through the exercises and to provide sufficient background information so that they can apply the tools as if they collected the data themselves. The case discussions provide questions to allow students to compare their solutions with actual results realized by similar students struggling with learning and applying Lean Six Sigma. Another advantage is that the students are using real “messy” data that does not necessarily fit nicely into normal statistical distributions. This will help prepare them to touch actual data when they embark on real-world projects.
