ABSTRACT

It is critical to your professional development that you learn (see Tucker-Ladd, 2005), if you do not already know, appropriate interpersonal behavioral skills. These skills help you handle difficult situations by exercising deliberate control over the outcome of the situation. Professional inter-personal behavior involves recognizing your own weaknesses and working to overcome them, not by changing other people or the environment, but by primarily changing your own behaviors, feelings, skills, and thoughts.