ABSTRACT
There are multiple definitions and models of patient-centeredness, which has also been characterized as person-centered, family-centered, relationship-centered, consumer-focused, and consumer-directed. However, throughout these different descriptions of patient-centeredness, the American Board of Internal Medicine Foundation has identified common themes:
• Respect for patients’ preferences, needs, and values. • Importance of patients’ emotional needs and physical and emotional
comfort. • Engagement and dialogue with patients by asking about their needs,
listening to their concerns, empathizing, and providing information. • Incorporation of shared decision-making and promotion of patient
autonomy, while also involving family and friends in care decisions when appropriate.
