ABSTRACT
How is your organization coping with economic downturns? Have your customers changed the rules or their expectations? Is your organization looking for new ways to accomplish more with fewer resources? With all these challenges, how does your organization view the capabilities of your employees? Does it see the waste of people’s abilities as part of the solution? Not likely. Yet limited work roles leave problems unsolved. Not demanding that people fully explore mistakes allows them to continue. If people are mostly conducting business as usual, improvements will be limited. New strategies are hindered by misaligned efforts. A small portion of people are engaged to drive success. So why then do workplaces waste talent and ability to such a large degree?
