ABSTRACT

One of the most frequent activity that most practitioners of quality will face, is the meeting. In this chapter we introduce the subject and address-in a limited fashion-the requirements and responsibilities for those who attend them. For more information see Bradford (1976), McDonald (1996), Mosvic and Nelson (1987), Parker (1994, 1995, 1996), Pfeiffer (1991), and Roming (1996).

I. DEFINITION