ABSTRACT

As has been stated numerous times throughout this book, the most important single factor impacting project success is the project man­ ager. Benchmarkers confirm that the project manager is the hub around which all project organization activities revolve. This single individual is responsible for between 35 and 75% of the project’s suc­ cess. The project manager is the person who maximizes the team’s performance. They are the organizational representative who can be sent to remote locations and depended upon to capitalize on controlla­ ble events and mitigate the uncontrollable. When projects are in trou­ ble a first step in resolving the problem is to send in a superior project manager.