ABSTRACT

E-businesses are continually grappling with shipping costs and many consider shipping the bane of their existence. Some 8 billion packages are shipped by businesses each year at an average cost of $16 apiece, for a total of $128 billion. “And almost no one in the company has any idea what the real cost of any one shipment is,” opines Stamps.com senior vice president and general manager David Duckwitz.