ABSTRACT
Introduction In this fi nal chapter, we look at specifi c communication issues in the medical interview. Doctors and patients face a number of issues and communication challenges during their interactions with each other. These range from death and dying to relating to people of different ages and cultures, dealing with anger and aggression and diffi culties with communication over the telephone. Here, we would like to discuss a selection of these important issues and, in particular, explore examples of how some of the communication process skills from the Calgary-Cambridge Guides are applied in these very different communication contexts.
