Introduction

Transformation is occurring not only in the military, but also in government and private sectors. Governments are relooking at historical ways of doing business and leveraging information technologies to do so. They are establishing shared service agreements with other agencies and are forming public-private partnerships. They are transforming how services are delivered to citizens, businesses, and taxpayers. The same transformation patterns are evident in the business sector. There, technology is being used to improve performance, enhance customer relations,

Mega-systems are defined as “those large-scale, complex systems that cross traditional boundaries to provide a level of functionality not achieved by their component elements.”