ABSTRACT

This chapter outlines the task items and sequence for the completion of a social responsibility risk assessment through a social responsibility failure mode effects and analysis (SRFMEA). It is important to follow the process completely. We recognize that many people will be tempted to skip straight to the completion of the spreadsheets in this process. This is a big mistake. It is critically important to complete the organization’s narrative to set up goals and focus for the rest of the process. It is also important to complete the suppliers-inputs-process-outputs-stakeholders (SIPOS) to identify the stakeholders of focus. Understanding stakeholder concerns is a critical part of social responsibility; skipping this step, or assuming that you know what stakeholders want, is a fatal error. Please dedicate your team to completing all the steps in the process.