ABSTRACT

On a fi nal note, when considering the various aspects of healthcare, one should make sure the right person is performing the right role. Th is is not just the person with the highest degree, most knowledge, or greatest experience. Nor is it necessarily the person who can apply clinical knowledge with excellent communication skills. Th ese characteristics build the foundation of the position. However, the foundation’s cornerstone must be passion. When a person enjoys the role, he or she radiates a positive attitude that may be contagious to coworkers. Th is lightens the setting of a potentially stressful environment. Happiness, humor, and contentment may be demonstrated with this behavior. However, enjoying one’s job is not a learned quality. Th is comes from within and is vital for whatever job or position a person accepts. If this attribute is not present, the result is similar to placing a square peg into a round hole. One can try to adjust the parts that do not fi t, but something is never completely right. Some part is cut short in the process, and both the square peg and round hole never really are suitable for the position. Putting the right person in the right position not only helps with the person’s satisfaction of the role but also can support a positive behavior. Positive behaviors support collaboration. Moreover, successful collaboration can help promote safe, quality care.