ABSTRACT
Th e focus of healthcare has gone beyond the clinical perspective of providing care. Although care should still be the fi rst priority, quality and fi nancial aspects infl uence how the care is delivered. One could argue that quality and fi nancial characteristics should not drive healthcare; likewise, healthcare should not be considered a business. However, regardless of one’s opinion, quality care and fi nance are part of the healthcare system. One could also debate that quality and fi nance are at two diff erent ends of the spectrum. One may want quality care but does not understand the fi nancial component. In contrast, one may have strong fi nancial and business sense but not understand the importance of quality. How can both quality and fi nancial responsibility be achieved at the same time? Fusing the two is vital for the success of an organization. Taking into consideration one’s own health, would one not want care that consisted of safe, quality practices while considering the fi nancial component?
