ABSTRACT
At this point in this book, many training areas have been explored and certain courses and classes have been recommended. As a diligent forward thinking, proactive responder and manager, you are ready to take the next step. But what exactly is the next step, and how will it be undertaken? e logical progression in the process includes the identi¤cation of training needs, delivery of the required training and testing of the procedures and protocols discussed in training. ere are several mechanisms that can be used to accomplish this last objective of testing the materials learned.
