ABSTRACT
I think it is important that we discuss the skills utilized by surveillance personnel to do their job and protect the property. To do that, surveillance staff must possess the skills necessary to deter, detect, and respond to cheating, theft and fraud. The name of the game for the surveillance department is to protect the assets of the property through the detection of internal and external theft and fraud, cheating at gambling, and advantage play. The more you detect, the more you prevent, and the better you protect your property. The surveillance department can and should have a positive impact on the property and the bottom line.
