ABSTRACT
Nontraditional applications means video content, audio, images, and similar—basically, not databases, e-mail, content management, or similar. E-mail is being used for voicemail, and this is for good reason: storage for e-mail is a fraction of the cost of storage for voicemail. E-mail, specifically Microsoft Outlook, includes a unified messaging capability: e-mail as well as voice, fax, auto-attendant, and Outlook voice-access. The new challenge is that the application involves both POS database and surveillance data. The surveillance data needs to be stored somewhere accessible by the application, and all the usual storage issues apply. For video surveillance, everything is about the disk drive. The drive industry has created enterprise-class capacity-optimized drives that work very well for video surveillance. Network convergence is the efficient coexistence of telephone, video and data communication within a single network. Call center storage volumes are a straight line calculation of the number of call center active lines, multiplied by minutes, multiplied by KB/minute.
