ABSTRACT

Managed hosting providers live in a very different world from in-house IT. They survive in an intensely competitive business environment where managed hosting providers compete aggressively to win customers, retain customers, grow business within existing customers. Managed hosting has seen a resurgence in business because of a “perfect storm” situation: expanded use of computing throughout all levels of businesses big and small, the need to reduce costs related to floor space and salaries, the need for redundant power and data center A/C, and the availability of affordable, reliable, high-speed, secure global networking. Managed hosting business operations are built around scale and return on capital investment. Managed hosting offers a real, long-term advantage for IT: managed hosting providers can scale. The use of managed hosting and dedicated hardware considerably reduces security risk, compared to a Gmail.