ABSTRACT
While working with a commercial bank in South Africa and Namibia, I tried to draw a comparison between revenue assurance (RA) in a communication provider environment and how, I imagine, it could be done in a banking environment. Take note of the use of the word “tried” here. I have to warn the readers that engaging with a commercial bank to roll out new banking infrastructure in Africa during these ‘nancial times takes some doing. ‚ere was very little energy left to daydream about RA.
