ABSTRACT
Probably one of the most important project management skills is negotiation/conflict management. Conflicts in the midst of a negotiation can have a devastating effect on the outcome. The skills required for successfully participating in a negotiation and resolving conflict are very similar in nature. There are really only two types of negotiations, a win-win or a win-lose. The skills required for successfully participating in a negotiation and resolving conflict are very similar in nature. Both skill sets require the individual to be knowledgeable of the situation and know the limits of the parties involved. There are two components to keep in mind when negotiating: the logical component and the emotional component. Collaboration is by far the most productive way to approach negotiations. Collaboration is always win-win.
