ABSTRACT

Determine where the probletunity lies, and then build a proactive approach to solving the problem or taking advantage of the opportunity:

Tools of Probletunity Fishbone SWOT, etc. SIPOC Pareto Lean

Value Analysis A value stream is all of the actions (both value added and non-value added) currently required to deliver a product or a service. It is the work activity and information flow occurring as raw material or information becomes a product/service that is delivered to a customer. It is the flow of paper and information from its origin or initial request, to the desired service or action, to its final delivery to the user or customer. It is the entire flow, from door to door. It can be comprised of several key process areas that together achieve the deliverable.