ABSTRACT

In Chapter 5 we discussed the manual interview method of collecting event data to determine the candidates for RCA. Now, let’s consider automating the process of event data collection. When we talk about automating data collection we are really discussing how to collect event data on a day-to-day basis using modern data collection and analysis tools. When we employ sophisticated data analysis techniques, we actually have the ability to view the data in a way that turns raw data into actionable information.