ABSTRACT
The process of mediating the resolution of a destructive con—ict is the decision for the combatants. For this statement to be valid, however, mediation must be freely sought and accepted, and I (Carol or Chris) must be mutually acceptable to all parties as their mediator. In addition, because people change their positions most easily when their dignity is intact, it is the mediator’s task to make the process as gentle and digniœed as possible.
