ABSTRACT

Now that we have addressed the challenges of disaster response and the internal and external protocols for managing volunteers, we are ready to look at these processes, along with spot screening and good management protocols, that can be implemented in a coordinated and central location in disaster response. The VRC model outlines the steps for the setup of a room or building that will put a roof, both literally and functionally, over the Spontaneous Volunteer management process outlined in subsequent chapters, including spot screening, selection, and placement of spontaneous volunteers. This model can help to address the internal capacity challenges that emergency managers face, especially by drawing volunteers as

additional capacity and resources to one central and coordinated location to implement much of your volunteer management protocols and processes. In addition, the VRC model can also address the more public challenges, rst of providing disaster relief and recovery services to diverse populations, as well as the communication challenge of getting information out to the public by housing this function within the center. We will also touch upon how VRC functions can apply to POD models developed by the public health section to help alleviate the burden from hospitals in dispensing vaccinations.