ABSTRACT

It’s not what or who you know, it’s how you use it that matters – Greg Schulz

• The importance of having a vision, a strategy, and a plan • What to look for when evaluating and comparing various technologies • Leveraging various approaches for effective information services delivery

This chapter ties together the various technologies, techniques, and topics covered in this book, to enable more efficient and effective information services delivery, including what can be done today and how to prepare for tomorrow.