ABSTRACT
Evaluating the same 24 agencies’ Government Performance and Results Act (GPRA) reports over a ten-year period allows us to address a number of related topics. We can identify which agencies consistently produced good reports, which agencies consistently produced poor reports, and which agencies showed the most dramatic improvement. We can track how the overall quality of disclosure changed over time, using both quantitative scores and qualitative analysis of best practices. We can also examine how significant changes in reporting formats altered the quality of disclosure. In so doing, we provide helpful ideas and examples for professionals who produce agency strategic plans and performance reports. In addition, these topics are crucial to answering the broader question of whether GPRA has improved the quality of performance information available to decision makers and the public.
