ABSTRACT

Online service providers provide a reduction in information technology total cost of ownership; investments are maximized in existing systems; business change is implemented by integrating the overall life cycle, considering the virtual world dependencies; global enterprise visibility is provided online of information and business processes; and supply chain visibility is extended and brought online. Pioneers using the Web can reap a rich domain knowledge and financial harvest from an exponential increase in volumes before other players also emulate to move into the same space. The Internet enables organizations to rapidly launch new products, capitalize on additional distribution channels, or segment specific markets. Specialized skills possessed by the online provider in a variety of products and deep business process knowledge improve revenue flow and customer satisfaction in the virtual world. Experienced professionals implement the best solution online for the given product/service needs and budgets. The Internet and software products/services by nature transcend geographic boundaries.