ABSTRACT
This chapter suggests creating a knowledge management (KM) vision statement to help set big directions for KM. The enterprise knowledge goals and group knowledge goals should be consolidated into a KM vision statement. One of the most significant concerns that accompanies KM implementations is resistance to sharing individual knowledge or reusing existing knowledge. Use the KM vision statement to identify organizational units that are already making progress implementing tangible activities that support the knowledge beliefs and knowledge processes. A KM initiative offers substantial organizational benefit, will demand financial investment, and will encounter risk. One benefit from launching one's KM efforts as a formal project will be to use it as an example of how project-related knowledge artifacts may be created, retained, and used. One message from organizations with successful KM implementations is clear: knowledge management must become a natural component of the work environment.
