ABSTRACT

A knowledge inventory, or knowledge retention policy, that establishes the organizational intent for meaningful knowledge transfer and provides an asset inventory of significant knowledge elements. When viewed through the KIPPAR model, the knowledge retention policy provides the top-level structure to organize both tacit and explicit knowledge. The projects pillar indicates when knowledge will be used or created, the processes pillar captures how an organization wishes the work to be performed, and the artifacts pillar identifies what explicit knowledge is most highly valued by the organization. The KIPPAR model allows organizations to leverage naturally occurring projects by recognizing and harvesting valuable knowledge assets that are routinely used or created by these projects. As described for the projects, processes, and artifacts pillars, organizations will require an integrated repository strategy that accommodates the needs presented by the organizational knowledge assets that have been identified.