ABSTRACT
Although we started late with Lean-led design, we still managed to do a lot of streamlining before we opened. Our only regret is that we didn’t incorporate it sooner.
—Tim Tobin (FACHE) CEO, Spotsylvania Regional Medical Center
Case study: Spotsylvania Regional Medical Center, Fredericksburg, Virginia
The beautiful new Spotsylvania Regional Medical Center (SRMC), Virginia’s newest hospital, was almost complete (Figure 4.1). It would be that rare hospital built strictly to handle growth, rather than to replace an aging facility somewhere else. Along with the new facility would come new leaders, a new staff, and, shortly before opening day, new supplies and equipment.
