ABSTRACT

Two years ago our company was at the top of its game. We had been increasing revenues at a compound average growth rate of 42% for ›ve consecutive years. We doubled our pro›t margins. Earnings before interest, taxes, depreciation, and amortization were consistently above 35%. Customer satisfaction was at an all-time high pushing us into the number 1 or number 2 positions in all our markets. As a result the management team and workforce all shared in a handsome bonus and pro›t-sharing plan. Our shareholders could not have been happier.